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Did You Know?
European
We specialize in high-quality, European-made products.
40 Years
Family owned and operated since the beginning.
Net 0 Waste
We minimize the amount of waste generated by reducing the use of unnecessary materials.
+2,500
Partners and Installers and Growing.
Contact Us
Contact Cheviot for product information, project enquiries or help with an existing fixture. Use the Sales or Support option on this page to direct your enquiry, and include the details relevant to your question. A clear product reference helps the team understand the configuration you are considering.
Contact Cheviot About a New Project
Tell us which fixtures you are interested in and where the project is located. Include quantities, preferred finishes and the intended installation schedule when relevant. If you are comparing models in the USA catalogue or Canada catalogue, identify each one and the catalogue edition clearly. Describe any space or installation questions that need to be resolved before you choose.
Prepare Your Product Information
Keep the model number and specification sheet with your enquiry. For a bath and filler or a basin and faucet, provide both references so the combination can be reviewed. Distinguish overall dimensions from internal measurements when describing a fit question. Your installer should review the exact drawings before final fabrication or plumbing work.
Contact Cheviot for Product Support
For an existing fixture, identify the model, finish and component involved. Describe the issue and include relevant purchase information. Provide photographs if requested by the support team. Avoid assuming that a general description of craftsmanship establishes coverage; consult the applicable written warranty and its process when discussing a warranty question.
Find Useful Resources Before Sending
The catalogues and information sheets can help you locate product documents. The FAQ covers common questions, and the warranty page links to the published terms. For local product enquiries, use the store locator to find a dealer or showroom.
When you contact Cheviot, keep the enquiry focused on the details you need confirmed. If your selections change during the project, update the model references in your correspondence. This helps keep product questions, quotations and installation discussions connected to the same fixture configuration.
Show Room Hours
Monday to Friday:
9:00am to 4:00pm
Closed Weekends &
Statutory Holidays
Warranty
Cheviot Products Inc. warrants its enameled cast iron bathtubs to be free of defects in material and workmanship during normal residential usage for as long as the original consumer owns their home. Cheviot Products Inc. further warrants that the enameled cast iron component of the product will not chip, crack or burn for as long as the original consumer owns their home.
Find Showrooms
Need help finding a local installer? Explore our directory of featured installers and trusted local professionals in your city. Each installer in our network is carefully selected to ensure quality service and expertise in handling our bathtubs and bathroom fixtures, making your installation experience as smooth and reliable as possible