Refund policy

Requirements for Return

1. Time since Cheviot shipped date cannot exceed 30 days
2. Products must be in new and saleable condition
3. Products must be approved for return by Cheviot prior to sending. Any items returned without authorization will be subject to disposal and are ineligible for credit.
4. Customer is responsible for return shipping costs
5. Product must be shipped back to the approved Cheviot warehouse.

Requesting Return Authorization

For the fastest possible assistance, please have your packing slip and order number ready for our customer service representative and call us toll free at 1-800-444-5969

Note: Returns to CheviotProducts.com can only be for purchases made on CheviotProducts.com. If purchased elsewhere, please contact the place of purchase for assistance with your return. CheviotProducts.com returns cannot be processed at any other locations such as distributors. CheviotProducts.com returns cannot be processed at The Home Depot, Lowe's or Build.com, or any other retailer.